Better Eating Better Health Pty Ltd (ACN 105 798 749 of PO Box 5025 KAHIBAH NSW 2290 AUSTRALIA trading as Mudcake Media (Mudcake Media) respects individual privacy and the rights of individuals to control their personal information. Mudcake Media understands that the security of your personal information is important to you. We are committed to protecting the personal information you provide to us and which we collect from you. This Privacy Policy sets out information about how we collect and deal with personal information.<\/p>\n\n\n\n
Types of information collected and held<\/strong><\/p>\n\n\n\n \u201cPersonal information\u201d about you is information or an opinion about you or which is reasonably identifiable as you, whether or not the information or opinion is true and whether or not the information is recorded in a material form.<\/p>\n\n\n\n The types of personal information that we collect, process and\/or store include:<\/p>\n\n\n\n User account information:<\/strong> Users that choose to register for any free or paid services or products on haccpmentor.com, will have to provide, at a minimum, a valid email address and name. We may also choose to collect and hold additional personal information (that you have provided) including:<\/p>\n\n\n\n The user can also choose to provide a display name and\/or add a profile picture that will be used to represent them in conversations.<\/p>\n\n\n\n Transaction information:<\/strong> Customers that choose to purchase a paid version of the Services provide haccpmentor.com (and our payment processors) with billing details such as credit card information, billing email, banking information, location at the time of transaction and\/or a billing address. When you make a purchase or subscription on haccpmentor.com, a partner website (either Stripe or PayPal) securely collects and stores your credit card information.<\/p>\n\n\n\n Usage information:<\/strong> When you as a user interact with haccpmentor.com, our products or our services, we collect metadata to provide additional context about the way the website, product and\/or service is being used. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our server software and our analytics tracking system.<\/p>\n\n\n\n Product Analytics data.\u00a0MudcakeMedia.com logs clicks when you as a user interact with our websites or apps or when you visit a page.<\/p>\n\n\n\n Technical log data. Like most digital services, our servers automatically collect information when you access or use our website, products or services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited within the website, browser type and settings, the date and time the website, products or services were used, information about browser configuration and plugins, language preferences and cookie data.<\/p>\n\n\n\n Device information. haccpmentor.com may collect information about devices used to access the website, products and\/or Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this information depends on the type of device used and its settings.<\/p>\n\n\n\n Location information.\u00a0We receive information from you and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. MudcakeMedia.com may also collect location information from devices in accordance with the consent process provided by your device.<\/p>\n\n\n\n Product & Marketing communication:<\/strong>\u00a0We may process information that you provide to us for the purpose of subscribing to our email newsletters. You can opt in to emails such as digests, newsletters, and activity notifications through our activity-specific sign-up forms.<\/p>\n\n\n\n Service and transactional notifications:<\/strong> Sometimes we\u2019ll send you emails about your account, service changes or new policies. You can\u2019t opt out of this type of \u201cservice or transactional\u201d emails (unless you delete your account).<\/p>\n\n\n\n Correspondence information:<\/strong> We may process information that you choose to share with us if you participate in a focus group, contest, activity or event, apply for a job, interact with our social media accounts or otherwise communicate with haccpmentor.com<\/p>\n\n\n\n Training Information:<\/strong> When you use any of our training products or services, interaction information is collected and stored. This includes time, date and duration of access, assessment results, training feedback, completion information and course participation. If you have registered for or participate through group training, this information may also be accessible by your company representative. <\/p>\n\n\n\n How we collect, process and store personal information<\/strong><\/p>\n\n\n\n Mudcake Media collects your personal information that you voluntarily and knowingly provide when:<\/p>\n\n\n\n We may also collect some of your personal information from third parties, such as social media platforms.<\/p>\n\n\n\n Security<\/strong><\/p>\n\n\n\n Mudcake Media holds your personal information in electronic files. Mudcake Media takes reasonable steps to ensure that all personal information is kept secure in accordance with reasonable physical, electronic, and managerial procedures.<\/p>\n\n\n\n However, for personal information collected online or stored in electronic databases, you acknowledge that no security system is impenetrable and that the security of those databases can never be guaranteed. Mudcake Media also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us is transmitted at your own risk.<\/p>\n\n\n\n Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information and we ensure that there are various security protections in place. Protections include SSL website certificates, regular back-ups, threat detection and blocking, proactive security maintenance and routine website patching and updates.<\/p>\n\n\n\n Purpose for which we collect, store, use and disclose your personal information<\/strong><\/p>\n\n\n\n The lawful basis for processing your personal information is for legitimate interests.<\/p>\n\n\n\n Mudcake Media will use or disclose your personal information only for the purpose (the \u201cprimary purpose\u201d) for which you provide it to us, which may include:<\/p>\n\n\n\n Your personal information may be provided to third-party service providers or partners engaged to perform functions or provide services relating to the purposes for which we collect personal information as set out in this Privacy Policy. Out categories of service providers and partners are:<\/p>\n\n\n\n We may also use or disclose your personal information if required or authorized by law or a court\/tribunal order.<\/p>\n\n\n\n How we use cookies<\/strong><\/p>\n\n\n\n A cookie is a small file which asks permission to be placed on your computer\u2019s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.<\/p>\n\n\n\n We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.<\/p>\n\n\n\n Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.<\/p>\n\n\n\n You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.<\/p>\n\n\n\n Links to other websites<\/strong><\/p>\n\n\n\n Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.<\/p>\n\n\n\n Retaining and deleting personal data<\/strong><\/p>\n\n\n\n Personal data or information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.<\/p>\n\n\n\n We will retain your personal data as follows:<\/p>\n\n\n\n In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:<\/p>\n\n\n\n Regardless of the provisions above, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.<\/p>\n\n\n\n Controlling your personal information<\/strong><\/p>\n\n\n\n You may choose to restrict the collection or use of your personal information in the following ways:<\/p>\n\n\n\n 1. If you have a Mudcake Media account, you can access, modify or export your personal information, or delete your account. If you delete your account, your information and content will be unrecoverable after that time.<\/p>\n\n\n\n 2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at our\u00a0contact email found here<\/a>. You can also choose to \u201cunsubscribe\u201d by clicking the link in any of our direct email marketing offers.<\/p>\n\n\n\n